What is the delivery time for Netfire Broadband service?
What setup do I need at my residence or office in order to subscribe to Netfire Broadband service?
Can I access Netfire Broadband service while travelling or outside my home?
Netfire Secured Wireless Broadband is an indoor service and cannot be used while travelling. However, if your society/building has enrolled for Netfire Secured Wireless Broadband campus programme then you may receive coverage in common areas of your society such as lawns, club houses and swimming pools.
Do I need to make any payment at the time of booking the order?
No payment has to be made at the time of booking of the order.
When and how should I pay the subscription amount?
What is the process of Service Delivery?
What should I do when I face issue with my password?
You can change your password online through Netfire Login page and Self Care portal or contact Netfire Care on firstname.lastname@example.org, the executive will assist you to set up your new password.
Are there any additional cost, that I am expected to pay besides installation charges?
A CAT 5 cable shall be provided at no extra cost, however, cable-laying through casing and capping will be charged at Rs.15 per foot. The same is payable directly to the authorised Netfire Installation executive.